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If your home or business is insured by TWIA, mark your calendars appropriately for the following deadlines:

Date of Damage:

August 26th, 2017*


Deadline to File a Claim:

1 year from the date of damage


TWIA Claim Decision:

120** days from the date you filed your claim


TWIA Payment:

10 days from the date TWIA has accepted your claim


Dispute Amount Paid (via appraisal):

120** days from date TWIA has accepted your claim


Disputing Coverage Denial:

2 years from date TWIA denies all or part of your claim. TWIA then has 60 days from the date they receive your intent to file a lawsuit to request ADR.

*Harvey made landfall on this day, so even if you live in the crossroads area including Victoria, Refugio, or Cuero, this is the best date to go by.
**Because Harvey was declared a catastrophe, the original 60-day deadline has been extended to 120 days.